Refund Policy

At QuickDebt, we are committed to providing professional and transparent loan settlement assistance. Our services may cover one or multiple loan/credit accounts of a client.

1Account-Wise Service Fee

The service fee paid to QuickDebt is applicable to the specific loan/credit accounts for which services are being provided.

Where a client has multiple accounts, the service fee is considered account-wise based on the agreed service terms.

2Refund Eligibility

If QuickDebt is unable to provide or complete the agreed services for a specific account due to an issue attributable to QuickDebt, the service fee applicable to that particular account may be eligible for a refund, subject to the applicable service agreement.

The refund will not apply to the entire service fee or other accounts for which QuickDebt has successfully provided the agreed services.

3Client-Initiated Cancellation

If the client voluntarily chooses to discontinue, cancel, or stop the services for any reason, the service fee paid to QuickDebt will not be refundable.

This includes situations where the client:

• Decides not to continue with the settlement process.
• Changes their mind after enrollment.
• Stops responding or providing required information/documents.
• Stops using QuickDebt's services.

4Settlement Outcome

Loan settlement is subject to the approval and discretion of the respective bank, financial institution, or creditor.

A refund will not be applicable merely because the settlement amount is different from the client's expectation, provided QuickDebt has performed the agreed services for that account.

5Refund Processing

Where a refund is approved, the applicable amount will generally be processed through the original payment method or another mutually agreed payment method.

The processing time may vary depending on the payment provider or banking institution.

6How to Request a Refund

For a refund request, the client should contact QuickDebt through the official communication channel and provide:

• Client Name
• Registered Mobile Number
• Account/Bank Name
• Payment/Transaction Details
• Date of Payment
• Reason for Refund Request

Each request will be reviewed according to this Refund Policy and the applicable service agreement.

7Important Clarification